Ordering Options and Delivery
Shopping Cart
Use our secure cart for ordering online. Online pricing is available with login. If pricing does not appear, please submitted the shopping cart and pricing will be sent to you by email. Select purchase order for your payment option. Order will be completed after confirmation of pricing.
By Telephone: 215/412-8390 or Fax: 215/412-8450
To place an order by phone or fax, simply have your billing and shipping address available, as well as your purchase order number. You may also pay by American Express, Visa
or MasterCard. You will only need to supply us with your credit card number and its corresponding expiration date. Once your order is placed we will
ship it to you within 24 hours. That is all that is necessary. |
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World Wide Agents and Distributor:
Diatome is an American based company with subsidiaries and branches in most countries of the world. For our branch and or distributor in your country please Email us directly and we will reply immediately.
Requesting Information and Literature:
If you would like to have our literature sent to you by mail, please fill out and submit the form on the "Requesting Information and Literature" page, and we will reply immediately. You may also directly download the product brochures. Click
here to go to the product brochure
page.
Delivery Time and Shipping
All new knives as well as exchange knives are in stock for immediate delivery. For our resharpening service our turn around time is no longer than 4 weeks from date that the knife is received
by us. In most instances the service usually only takes 2-3 weeks.
All of our knives, new or resharpened, are shipped by UPS Blue (2 day air service) at our expense. When you send knives back to us we recommend that you use either UPS or Federal Express and insure the knife for its original value.